Conflict Resolution, Mediation, Facilitation Training
Steve Shapiro and Resolution Matters provide organizational training – key to your organization becoming self sufficient and sustaining in resolving internal disputes – is an important commitment. What are the benefits of providing training for your organization in conflict management?
- Increased capacity on the part of employees and management to understand some basic conflict management skills such as interest-based negotiation
- Increased efficiency in chairing and leading meetings
- Develop systems and approaches to work with customers and the public around issues over which they are upset with the organization
- Prevent costly litigation and damages over employment disputes
- Increase overall morale and communication effectiveness
- Increase productivity and reduce costs
Steve Shapiro and Resolution Matters has designed and delivered training programs for corporations, profit and non-profit corporations, and state and federal agencies.